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Best Practices

Working with thousands of customers and creating millions of surveys can produce a lot of practical knowledge. These best practices are higher level discussions of key topics in feedback management.

Do’s and Don’ts for Survey Success
Knowing what to ask, who to ask, and how to ask it are the key elements to survey success. Vovici has captured the experience of over 100 million completed surveys into a best practice that defines what to do and what not to do in building a great survey.

Improving Employee Retention with Employee Community Panels
This best practice describes the basic concepts of building respondent panels from online communities and the benefits that are realized by both the community and the organization. While this best practice discusses this subject on broader terms, we have a companion white paper that actually describes how Vovici supports these concepts: Building Respondent Panels from Online Communities.

Using Online Communities to Gain Feedback
Knowing what to ask, who to ask, and how to ask it are the key elements to survey success. Vovici has captured the experience of over 100 million completed surveys into a best practice that defines what to do and what not to do in building a great survey.

Seven Deadly Sins of Survey Creation
With over 25 years of experience in online surveys, Vovici has seen the good and bad of survey creation. This best practice provides the seven most common traps that lie waiting for survey authors and describes the best methods to avoid these traps.

News

Vovici releases Community Builder module that will allow organizations to quickly and cost effectively create and manage online communities.
Learn More

View our American Marketing Association Webcast: Wednesday, August 20, 2008, 1PM ET: Best Practices for Using Online Communities for Feedback.
Click here for details